Step 1: Digital ID Information

You should have received your Qwest ID and Qwest PIN number by email or from your supervisor.

 If you have not received your Qwest ID and Qwest PIN number, contact your application's representative or the Technical Help Desk.

Step 2: Choose a Challenge Phrase

This is a required entry; you can use any phrase or word.

Step 3: Enter Comments

Enter any information that will be helpful to you.

Step 4: Digital ID Subscriber Agreement

Please click VeriSign Subscriber Agreement and read the agreement.

Step 5: Choose Your Encryption Strength

Regardless of the choices that are displayed, select 512.

Note: A password is not necessary; however, should you create one, read the information and follow the instructions carefully. This in NOT a Qwest password, it is a Netscape password stored locally on your browser. If you forget your password, it can be difficult to correct the problem.

5. Click Next.

7. Select one of three radio buttons to specify the frequency that Netscape asks for your password.

8. Click Finished when done.

This window simply confirms that you are not setting a password.

9. Click OK.

This dialog box confirms that a certificate has been created for your browser.

10. Click Next.

11. You can enter a Certificate Name or use the default name. This name is used to identify your certificate in lists that display users' certificates.

12. Click OK.

13. Click Finished.

15. Under Show an Alert Before: select only the actions for which you want to see a warning. It is acceptable to leave all of these warnings unselected.

16. Under SSL: both Enable SSL (Secure Sockets Layer) v2 and Enable SSL (Secure Sockets Layer) v3 must be selected.

17. Now Click the Personal Certificates tab at the top of the dialog box.

18. From the Default Certificate to present to sites: drop-down menu, select your certificate.

Note: This is the name you typed in step 11, Certificate Name.

19. Click OK.

You are returned to the Digital ID Installation Complete page. 

20. You may now access the applications for which your certificate is designed by clicking Access your Qwest ECOM Applications.

1. From the Qwest E-Business access page, click I have a Digital Certificate.

2. From the Select Your Certificate drop-down menu, select your certificate.

3. Click Continue.
Note: Your browser may display a Security Information alert message; click Continue.

Listed under Your Service Options are all the applications that your certificate will allow you to access.

5. Click on the application that you want to access.

3. Under Ask for Password: select the option you want.
Note: If you select After __ minutes of inactivity, be sure to type in the number of minutes.

4. Click OK

At some point in the past you may have told Netscape to use a Netscape password. If so, you will get a dialog box like this when you try to connect to a secure site:

If you do not remember this password, no one can reset it for you. This password is stored in the Netscape preferences on your computer. You must delete the certificate files on your computer, and then get a new certificate. To accomplish this, complete the the following steps:

1. Exit Netscape 
2. Remove the old files 
   • On MS Windows 
     Using Windows Explorer or File Manager, go to the directory in which Netscape is installed (often C:\Program Files\Netscape\Navigator) and delete the files cert5.db, cert7.db, key.db, key3.db, and secmod.db if they exist. 
   • On UNIX 
     cd $HOME/.netscape directory 
     rm cert* key*
   • On the Macintosh 
     Find all of the following files which exist: Certificates 5,Certificates7, Certificates, Key Database and Key database 3in the folder System Folder:Preferences:Netscape:Security and drag them to the Trash can. 
3. Start up Netscape and go to E-Business Home Page 
4. Obtain a Qwest issued certificate 
   Note: To Communicator users, Communicator stores the files in a different location. Communicator has a directory for each user you set up. The key and cert files are stored in that user directory. 

1. Click the Options-Security Preferences button on your browser's tool bar.
2. On the Security Preferences-General page, click the Personal Certificates tab.
3. In the list of certificates, find the certificate you want to check. If you can not find it, you will need to obtain a Qwest issued certificate.
   If the certificate is there, select it and then click the More Info button.
4. In the View a Personal Certificate window, an example is shown below, see if it was issued by Qwest.
   If it was not, you will need to obtain a Qwest issued certificate.
   If it was issued by Qwest, contact the Technical Help Desk.