Digital Certificate access is used for multiple applications. The Verisign and RSA/Qwest supported browsers and versions are listed below. Results cannot be guaranteed if other versions or browsers are used. The following links give browser specific instructions on our certificate process.

Please select your browser:

Netscape 3.x		Netscape 4.0x		Microsoft IE 4.0x-5.x
Obtaining a Certificate Accessing an Application Correcting Common Problems Performing Password Maintenance		Obtaining a Certificate Accessing an Application Correcting Common Problems Performing Password Maintenance Importing and Exporting Certificates		Obtaining a Certificate Accessing an Application Correcting Common Problems Importing and Exporting Certificates

FAQ - This section provides answers for Frequently Asked Questions Why do I need a certificate to access my application? Qwest E-Business What do I do if my application does not show up in the list of applications? What does there error: "Terminal ID not registered" mean? When I click ACCEPT to submit my Digital ID Enrollment form, I get an ERROR page. When I select I have a Digital Certificate, the Client Authentication window that is displayed is blank. [Microsoft only] I get a window that says I do not have a certificate? [Netscape only] Web Browsers and Digital Certificates How soon do I need to download my Digital Certificate? What process to I follow if I forget by password on my certificate? [Netscape only] How do I export and import a digital certificate? How can I save a backup copy of my certificate? How can access my application from my work computer and my home computer? How do I move my certificate from Microsoft Internet Explorer to Netscape Navigator (and vice versa)? I have accidentally deleted my certificate, what do I do? Digital Certificate Renewal How often are certificates renewed? How do I know when to renew my certificate? Why do I need to renew my certificate? Why do I need to enroll again? My certificate is going to expire, what should I do? Web Security  What is the worry about Web security? How can a website restrict access to an application? How safe is restriction by IP, subnet, or domain name? How safe is restriction by user name and password? How safe is encryption using digital certificates (SSL)? What is a digital certificate? How does Qwest use digital certificates? How do digital certificates work? What is a Certification Authority? How do I get a Digital Certificate Why do I need a digital certificate? What are applications of digital certificates? What is public key cryptography? Can I be assured of privacy in my transaction? What are digital signatures? How is a digital signature created and verified ?

Technology Information Digital Certificates: CNET News.com Information on everything you need to know about digital IDs. Verisign Digital ID Introduction done by a Digital Certificate provider. Encryption: RSA Labs FAQ Answers to some of Cryptography's FAQs. RSA Labs SSL Basics Secure Socket Layer basics for internet users. Browser Resources: Netscape Netscape's Netcenter FAQ Help Page. Microsoft Microsoft's Main Support Page.